FREQUENTLY ASKED QUESTIONS
HOW CAN I IMPROVE MY CHANCE OF LETTING MY PROPERTY?
Make sure that your property is in a clean and tidy condition throughout, particularly the carpets, kitchen and bathroom and that any repairs have been completed. The garden should also be tidy and the grass cut.
HOW DO I CHECK THAT MY FURNITURE IS COMPLIANT?
All soft furnishings that are to be left in the property should comply with the current fire and furnishing regulations (Furniture and furnishings fire safety regulations 1988). All compliant furniture must display standard labels in a prominent position.
DO I HAVE TO GAIN THE MORTGAGE LENDERS CONSENT?
If you have a mortgage you must obtain the consent of your mortgage lender before letting your property. It is best to advise them that you will be using a specialist letting agency. We can provide them with example tenancy agreements upon request.
WHO IS RESPONSIBLE FOR THE INSURANCE?
The Landlord is responsible for ensuring that the property is suitably insured for the building, fixtures and fittings, and that the insurance policy is appropriate for a property that is let.
WHAT IS A ‘RIGHT TO RENT’ CHECK?
A ‘right to rent’ check is required by law to be carried out on all applicants before proceeding with the application process. We will therefore need to check and take copies of the passport or where applicable Visa of all applicants.
WHAT HAPPENS TO MY TENANTS DEPOSIT?
Landlords and Letting Agents are required to register tenants’ deposits with an approved Tenancy Deposit Scheme. Moore and York Lettings Ltd are members of the Tenant Deposit Scheme (TDS). Deposits taken by us will be held within this scheme for the duration of the tenancy and the appropriate certification provided.
WHAT IS AN INVENTORY AND DO I NEED ONE?
An inventory is a record of the condition of the property and its contents. As a result of the Introduction of the Tenancy Deposit Protection Scheme as per Chapter 4 of The Housing Act 2004, we strongly recommend that a full, professional inventory be prepared prior to the start of the tenancy. We are able to arrange for a professional inventory to be prepared on your behalf.
WHY DO I NEED AN ENERGY PERFORMANCE CERTIFICATE (EPC)
From 1st October 2008 any residential property that is being offered “for let” will require, by law, an EPC. EPC’s are being introduced to help improve the energy efficiency of buildings. An EPC is valid for 10 years for rented residential properties. We can provide an EPC for your property at a cost of £75 inc VAT.
WHY DO I NEED A GAS SAFETY CERTIFICATE?
A landlord’s gas safety certificate is required for all residential (tenanted) properties with gas appliances. Moore and York Lettings can arrange for a suitably qualified contractor to carry out an annual gas safety check and issue the certificate.
WHAT ARE MY OBLIGATIONS AROUND SMOKE DETECTORS AND CARBON MONOXIDE MONITORS?
From October 1st 2015 it is a legal requirement for Landlords to provide working smoke alarms on each floor of a rented residential property. Smoke alarms need to be tested at the start of each new tenancy. If the property has a solid fuel heating system or appliance then a working carbon monoxide alarm must also be fitted. Again, this must also be tested at the start of each tenancy.
WHO IS RESPONSIBLE FOR THE MAINTENANCE?
Repairs are usually the responsibility of the Landlord unless the repair is required as a result of misuse or deliberate damage caused by the tenant.
WHO IS RESPONSIBLE FOR THE UTILITY BILLS AND COUNCIL TAX?
Tenants are responsible for the payment of all Utility bills and Council Tax for the duration of the tenancy. The landlord will be responsible for payment of these bills during any void/changeover period.
WHEN AND HOW WILL I RECEIVE MY RENT?
As soon as the rent is received from the tenant, Moore and York Lettings will transfer the rent via BACS to the landlord’s bank account minus our commission and any bills such as maintenance work fees.
CAN I GAIN ACCESS TO MY PROPERTY?
The landlord/Agent will need to give the tenant appropriate notice before entering the property.